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Features

Everything Hostpanel does

Grouped by the job it does for your business. Every item on this page is in the product today.

The Hostpanel admin dashboard with revenue, open tickets and recent activity

Billing

From the first quote to the income report.

Invoices and transactions

Draft, publish, pay, partly refund, refund or cancel. Each invoice keeps its own status and its payments.

Credits, quotes and billable items

Add one-off charges, send quotes and hold credit on a client's account.

Promotions

Run promotions that apply to new orders.

Currencies and reports

Several currencies with rates, resolved per client, plus aging and income reports.

The admin invoices list with paid and unpaid statuses

Provisioning

From a paid order to a running account.

Accounts created for you

Once the first invoice is paid, the client finishes a setup wizard or staff press Create, and the account appears on your server.

Suspension and termination

Both follow the invoice, so a service that is not paid for does not keep running.

Server groups

Group your servers and fill them least-full first or until full. Disabled and full servers are skipped.

Products and services

Plans, pricing and the server each product provisions on, all managed in the admin panel.

The admin products list with plans, prices and billing cycles

Domains

Sell names next to hosting.

Search and register

Customers search for and register names through registrar integrations.

A price per extension

Set the price of every top-level domain on its own.

Renewals

Renewals are tracked and reminder emails go out before they fall due.

Domains in the client area

Customers see and manage their domains next to their services.

The admin domains list with owners, statuses, expiry dates and renewal prices

Support

Answers, announcements and self-service.

Tickets

Customers open tickets in the portal and staff answer them from the admin panel.

Predefined replies

Reuse common answers instead of typing them again.

Announcements and network issues

Tell customers about news and about outages.

Knowledge base

Public articles on the storefront, managed from the admin panel.

The admin support tickets list with departments, requestors and statuses

Client portal

The part your customers use.

Order and pay

Browse plans, place an order and pay invoices online.

Manage services

Services, domains, invoices and tickets in one client area.

Two-factor sign-in

Customers can protect their account with an authenticator app.

Three languages

English, Russian and Armenian, switchable in the portal.

The admin clients list with search filters and status

Storefront

Your brand, with no code.

Three designs

Switch between three storefront templates.

Your name and colours

Set the site name, logo and colours through settings.

Content from the admin panel

Testimonials, partners, projects and FAQs in three languages. Sections with nothing in them are hidden.

Contact channels and figures

The headline figures, the badge and the contact channels come from settings.

The client portal storefront home page

Automation

Work that runs without anyone clicking.

Payment reconciliation

Online payments are checked with the gateway on a schedule, with growing waits, and staff are told once if one stalls.

Email templates

Edit the emails customers receive, including renewal reminders.

Scheduled jobs

The intervals of background jobs are settings, not code.

Notifications

Send staff notifications to a chat channel.

The admin email templates list with renewal and payment notices in English, Armenian and Russian

Admin panel and platform

The tools your team uses, and the foundations underneath.

Admin panel

Clients, orders, products, gateways, integrations, email templates, plugins and reports.

Audit log

Actions in the admin panel are recorded.

Plugins

Six plugin types loaded at run time, with signed packages.

Documented API

Everything the apps do goes through an API, and its reference ships with the documentation.

The API reference page of the clients endpoint, with request and response examples

Extend

Need something that is not here?

Write a plugin with the public SDK, or open an issue to propose a feature.

See it working

Click through the live demos, then install your own.